2024 has been an extraordinary “Year of Transformation” for Bumrungrad International Hospital, as we advance our mission to redefine global healthcare excellence. This year’s achievements were driven by our comprehensive strategy focusing on five key areas: Clinical Transformation, Safety and Quality Transformation, Operational Process Transformation, Service Excellence Transformation, and People Transformation. These initiatives reaffirm our commitment to delivering the highest standards of care while meeting the ever-evolving needs of our patients.
A significant milestone for us in 2024 was achieving our 7th Joint Commission International (JCI) re-accreditation, underscoring our unwavering dedication to safety and quality. As the first hospital in Asia to earn JCI accreditation in 2002, Bumrungrad continues to set the benchmark for excellence in patient care. Additionally, we earned our second Global Healthcare Accreditation (GHA) with “Excellence,” scoring 100% across all criteria. As the first hospital outside the United States to receive this recognition, Bumrungrad proudly leads in medical tourism, ensuring seamless, world-class care for international patients.
With 44 years of experience, Bumrungrad’s reputation as a center of excellence for complex and rare diseases is underpinned by our exceptional expertise and multidisciplinary approach. Our renowned Centers of Excellence—including the Heart Institute, Spine Institute, Horizon Cancer Center, Breast Center, and Neuroscience Center—stand at the forefront of medical innovation, providing comprehensive, patient-centric care for even the most intricate cases.
Innovation remains a cornerstone of our success. Through the Genomic Medicine Institute, Bumrungrad continues to advance personalized and preventive healthcare. Our partnerships with global leaders in genomics, including BGI Shenzhen and Bangkok Genomics Innovation, enable us to integrate cutting-edge technologies with clinical expertise, delivering breakthroughs that redefine what’s possible in tertiary care.
Bumrungrad’s focus extends beyond treatment to emphasize wellness and prevention. Our VitalLife Scientific Wellness Center, a pioneer in longevity medicine, offers personalized wellness programs that empower patients to lead healthier, longer lives. By combining advanced diagnostics with expert care, we address emerging global healthcare trends and help patients achieve their wellness goals.
In operational transformation, our adoption of advanced digital healthcare systems ensures timely, accurate, and safe delivery of services. These systems streamline real-time updates and processes, enabling seamless care throughout the patient journey while enhancing our ability to meet evolving patient expectations.
Looking ahead, we remain steadfast in our mission to elevate healthcare standards, guided by our core values of innovation, compassion, and excellence. None of these accomplishments would have been possible without the dedication of our multidisciplinary teams, our management, and the unwavering trust of our patients and stakeholders.
Thank you for your continued support and trust in Bumrungrad International Hospital. Together, we will continue to break barriers, embrace opportunities, and redefine healthcare for generations to come.
Mrs. Linda Lisahapanya
Managing Director
