Message from the Chairman

Bumrungrad performed well in 2016 in spite of challenges with revenue growth observed in both the International and the Thai markets.

Although impacts from global headwinds slowed our revenue growth rate from past years, the business again produced increased EBITDA and margins. Specifically, we saw our net profit climb over last year as patients with complicated illnesses chose to come to Bumrungrad for treatments. In addition, on the internal front, cost control has been a central focus as management put in stringent measures in controlling cost of operations.

Our strategy remains serving local and international patients based on the high standards of quality and safety which have always been Bumrungrad’s relentless focus over the past 36 years. We remain committed to being a global leader in tertiary healthcare.

Our core values shape how we care for patients. We deliver care with compassion and professionalism. We invest in the latest innovation and technology. We work together as a team to deliver the best outcomes for patients. These all play into an important part of the organization culture of Bumrungrad.

We have accomplished much in 2016. We opened Bumrungrad Clinic in Yangon, Myanmar, as well as a rehabilitation clinic on Sathorn Road in Bangkok. We have established a collaborative domestic network of 36 hospitals in different regions of Thailand. Our reinvestment in the digital hospital system will allow the connectivity and accessibility between our healthcare facilities to provide seamless care to our patients as we continue to ensure the sustainability of our business.

The passing of H.M. King Bhumipol Adulyadej marked a sad chapter for our family at Bumrungrad. He is a much revered leader for the people of Thailand and a champion for improving the welfare of the country, including improving the access and quality of healthcare to all corners of the Kingdom. We remain inspired by his leadership and tireless commitment to his people.

Mr. Chai Sophonpanich